Yelp Guest Manager vs Reserved

Yelp Guest Manager vs Reserved. The honest comparison.

Yelp Guest Manager is the reservations layer sitting under Yelp's discovery network. It's fine, if you value the network. Reserved is a proper hospitality OS — with better CRM, marketing and floorplan — for a fraction of the total cost.

Start free Compare all platforms

No per-cover fees
Own your guest relationships
Hospitality-first
Founder-run venue
AI built in
Migration included
Enterprise ready

Snapshot

Reserved vs Yelp Guest Manager on the metrics operators actually ask about.

Metric	Reserved	Yelp Guest Manager
Category	Hospitality OS	Reservations + discovery
Starting price	£89–£199/mo +VAT	£199/mo +VAT
Cover fees	None	Varies
Guest ownership	Yes	Partial
AI built in	Yes	No
Migration included	Yes	Partial

Full feature comparison

Every capability restaurant operators evaluate — line by line.

Capability	Reserved	Yelp Guest Manager
	Yes	Yes
	Yes	Yes
	Yes	Yes
	Yes	Partial
	Yes	Yes
	Yes	No
	Yes	Yes
	Yes	Partial
	Yes	Partial
	Yes	Partial
	Yes	Partial
	Yes	Yes
	Yes	Partial
	Yes	Partial
	Yes	Yes
	Yes	Partial
	Yes	No
	Yes	Partial
	Yes	Partial
	Yes	No
	Yes	No
	Partial	No
	Yes	No
	Yes	Yes
	Yes	Yes
	Yes	Partial
	Yes	Yes
	Yes	No
	Yes	Yes
	Yes	No
	Yes	Yes
	Yes	Partial
	Yes	No
	Yes	Yes
	Yes	Partial
	Yes	Yes
	Partial	Yes
	Partial	No
	Yes	Partial
	Yes	Yes

Fully supportedPartial · add-on, higher tier, or limitedNot available

Note on integrations: Stripe payments today. Reserved doesn't publish a public API or sell developer keys — bespoke integration access is available under enterprise agreements for hospitality groups where it's warranted. Google / Apple for guest sign-in.

Why restaurants switch from Yelp Guest Manager

Common frustrations

Pricing scales quickly with covers and features.
Guest data mixes with Yelp's platform.
CRM/marketing depth is limited.
Product cadence is slow.

How Reserved solves them

Flat monthly, predictable.
Your guest list, exportable any time.
Full CRM with segmentation and lifecycle marketing.
Ships new features every month.

Pricing

Reserved: Flat monthly. No cover fees.
Yelp Guest Manager: From £199/mo plus network/marketing add-ons. Competitor pricing last verified July 2026.

Who should choose each

Choose Reserved if: Restaurants that want serious operating software and don't need Yelp's discovery layer.
Choose Yelp Guest Manager if: Venues that depend on Yelp discovery for the majority of new customer acquisition.

Real ROI example

A 2-site burger group switched from Yelp Guest Manager and cut software spend 46% in month one.

Calculate your real cost

Your bill today vs Reserved

Current platformMonthly coversTheir monthly feeTheir per-cover fee

Prices shown in GBP · estimated FX. Edit the fields to match your quote.

Yelp Guest Manager / month: £197
Reserved / month: £199
Yelp Guest Manager / year: £2,364
Reserved / year: £2,388

Yearly saving

£0

Reserved bills in GBP: £89/mo +VAT (Solo, up to 400 bookings/mo), £199/mo +VAT (Restaurant, up to 2,500 bookings/mo). We never count or charge for covers. Shown here as £199 at estimated FX. Numbers are estimates — adjust to match your quote.

Start free

Live in under a week

Migration from Yelp Guest Manager, included

We import everything. Your team keeps working. You cut over in a single service.

Step 01
Import bookings
Historical + upcoming, straight from your export.
Step 02
Import guests
With tags, allergies, preferences and notes.
Step 03
Import notes
Every VIP flag and dietary note preserved.
Step 04
Configure floor plan
Drag-and-drop, tied to real turn times.
Step 05
Connect integrations
Payments, Google Reserve, email.
Step 06
Go live
Live in under a week. Cutover in a single service. Team trained in one shift.