Hostme vs Reserved

Hostme vs Reserved. The honest comparison.

Hostme covers a lot of ground for a modest price. The trade-off is a dated UI, patchy mobile experience and thin CRM. Reserved delivers the same breadth in a modern product — and adds marketing, events and AI.

Start free Compare all platforms

No per-cover fees
Own your guest relationships
Hospitality-first
Founder-run venue
AI built in
Migration included
Enterprise ready

Snapshot

Reserved vs Hostme on the metrics operators actually ask about.

Metric	Reserved	Hostme
Category	Hospitality OS	Reservations + waitlist
Starting price	£89–£199/mo +VAT	£69/mo
Cover fees	None	None
Guest ownership	Yes	Yes
AI built in	Yes	No
Migration included	Yes	Partial

Full feature comparison

Every capability restaurant operators evaluate — line by line.

Capability	Reserved	Hostme
	Yes	Yes
	Yes	Yes
	Yes	Yes
	Yes	Partial
	Yes	Yes
	Yes	No
	Yes	Yes
	Yes	Partial
	Yes	Partial
	Yes	Partial
	Yes	Partial
	Yes	Yes
	Yes	Partial
	Yes	Partial
	Yes	Yes
	Yes	Partial
	Yes	No
	Yes	Partial
	Yes	Partial
	Yes	No
	Yes	No
	Partial	No
	Yes	No
	Yes	Yes
	Yes	Yes
	Yes	Partial
	Yes	Yes
	Yes	No
	Yes	Yes
	Yes	No
	Yes	Yes
	Yes	Partial
	Yes	No
	Yes	Yes
	Yes	Partial
	Yes	Yes
	Partial	Yes
	Partial	No
	Yes	Yes
	Yes	Yes

Fully supportedPartial · add-on, higher tier, or limitedNot available

Note on integrations: Stripe payments today. Reserved doesn't publish a public API or sell developer keys — bespoke integration access is available under enterprise agreements for hospitality groups where it's warranted. Google / Apple for guest sign-in.

Why restaurants switch from Hostme

Common frustrations

Interface feels dated to new staff.
Mobile experience lags the web app.
CRM lacks depth.
No AI capabilities.

How Reserved solves them

Modern UI staff learn in 20 minutes.
Mobile-first for the pass, tablet-first for the host stand.
Full CRM with tags, notes, allergies, visit history, and lifecycle marketing.
AI guest-message drafting and reply suggestions built in.

Pricing

Reserved: Flat monthly. No cover fees.
Hostme: £69–£149/mo tiered by covers/features. Competitor pricing last verified July 2026.

Who should choose each

Choose Reserved if: Operators who like Hostme's breadth but want a modern product with room to grow.
Choose Hostme if: Very budget-conscious single sites that don't need AI or advanced CRM.

Real ROI example

A 40-seat neighbourhood spot switched from Hostme and cut host-stand training time from 3 shifts to 1.

Calculate your real cost

Your bill today vs Reserved

Current platformMonthly coversTheir monthly feeTheir per-cover fee

Prices shown in GBP · estimated FX. Edit the fields to match your quote.

Hostme / month: £70
Reserved / month: £199
Hostme / year: £840
Reserved / year: £2,388

Yearly saving

£0

Reserved bills in GBP: £89/mo +VAT (Solo, up to 400 bookings/mo), £199/mo +VAT (Restaurant, up to 2,500 bookings/mo). We never count or charge for covers. Shown here as £199 at estimated FX. Numbers are estimates — adjust to match your quote.

Start free

Live in under a week

Migration from Hostme, included

We import everything. Your team keeps working. You cut over in a single service.

Step 01
Import bookings
Historical + upcoming, straight from your export.
Step 02
Import guests
With tags, allergies, preferences and notes.
Step 03
Import notes
Every VIP flag and dietary note preserved.
Step 04
Configure floor plan
Drag-and-drop, tied to real turn times.
Step 05
Connect integrations
Payments, Google Reserve, email.
Step 06
Go live
Live in under a week. Cutover in a single service. Team trained in one shift.