ResOS vs Reserved
ResOS vs Reserved. The honest comparison.
ResOS is a well-designed diary that works beautifully for a single site. The moment you need marketing, deep CRM, events or a proper API, you hit the ceiling. Reserved keeps the clean UX and adds the depth you need to grow.
- No per-cover fees
- Own your guest relationships
- Hospitality-first
- Founder-run venue
- AI built in
- Migration included
- Enterprise ready
Snapshot
Reserved vs ResOS on the metrics operators actually ask about.
| Metric | Reserved | ResOS |
|---|---|---|
| Category | Hospitality OS | Reservations |
| Starting price | £89–£199/mo +VAT | £65/mo |
| Cover fees | None | None |
| Guest ownership | Yes | Yes |
| AI built in | Yes | No |
| Migration included | Yes | Partial |
Full feature comparison
Every capability restaurant operators evaluate — line by line.
| Capability | Reserved | ResOS |
|---|---|---|
| Yes | Yes | |
| Yes | Yes | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | No | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | No | |
| Yes | No | |
| Yes | No | |
| Yes | No | |
| Yes | No | |
| Partial | No | |
| Yes | No | |
| Yes | Yes | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Yes | |
| Yes | No | |
| Yes | Yes | |
| Yes | No | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | No | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Yes | |
| Partial | Yes | |
| Partial | No | |
| Yes | Yes | |
| Yes | Yes |
Note on integrations: Stripe payments today. Reserved doesn't publish a public API or sell developer keys — bespoke integration access is available under enterprise agreements for hospitality groups where it's warranted. Google / Apple for guest sign-in.
Why restaurants switch from ResOS
Common frustrations
- No native email/SMS marketing engine.
- Limited automations and guest lifecycle features.
- No first-class events/ticketing product.
- Reporting is basic once you scale.
How Reserved solves them
- Marketing (email + SMS), segmentation and lifecycle flows built in.
- Automations for pre-service, no-shows and win-backs.
- Ticketed events and prepaid experiences native to the platform.
- Analytics that scale from one site to twenty.
Pricing
- Reserved
- Flat monthly. Core on Solo (£89), full stack on Restaurant (£199).
- ResOS
- £65–£150/mo depending on covers, plus third-party marketing tools. Competitor pricing last verified July 2026.
Who should choose each
- Choose Reserved if
- Operators who love ResOS's UX but need CRM depth, marketing and events without stitching third-party tools.
- Choose ResOS if
- Single-site venues that only need a diary and nothing else.
Real ROI example
A 2-site bistro group switched from ResOS + Mailchimp + Eventbrite and cut monthly software spend by 41%.
Calculate your real cost
Your bill today vs Reserved
Prices shown in GBP · estimated FX. Edit the fields to match your quote.
- ResOS / month
- £64
- Reserved / month
- £199
- ResOS / year
- £768
- Reserved / year
- £2,388
Yearly saving
£0
Reserved bills in GBP: £89/mo +VAT (Solo, up to 400 bookings/mo), £199/mo +VAT (Restaurant, up to 2,500 bookings/mo). We never count or charge for covers. Shown here as £199 at estimated FX. Numbers are estimates — adjust to match your quote.
Live in under a week
Migration from ResOS, included
We import everything. Your team keeps working. You cut over in a single service.
- Step 01
Import bookings
Historical + upcoming, straight from your export.
- Step 02
Import guests
With tags, allergies, preferences and notes.
- Step 03
Import notes
Every VIP flag and dietary note preserved.
- Step 04
Configure floor plan
Drag-and-drop, tied to real turn times.
- Step 05
Connect integrations
Payments, Google Reserve, email.
- Step 06
Go live
Live in under a week. Cutover in a single service. Team trained in one shift.
Frequently asked questions
Will migration break my current bookings?+
No — we run Reserved and ResOS in parallel for the cutover week.
Does Reserved support multi-site?+
Yes, unlimited sites on one plan with shared guest CRM.
Can I export my data?+
Yes — full guest and booking export any time. You own the guest.
Ready to leave ResOS behind?
Live in under a week. Cutover in a single service. Guests, notes and bookings imported. No cover fees. No contracts.
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