Quandoo closes 31 December 2026 — new bookings stop 30 September. If you're on Quandoo, you have to move.
See the migration pathQuandoo vs Reserved
Quandoo vs Reserved. The honest comparison.
Quandoo is a low-friction way to appear on a marketplace. It's not a hospitality operating system. Reserved is — with a flat monthly, no cover fees, and every guest owned by you.
- No per-cover fees
- Own your guest relationships
- Hospitality-first
- Founder-run venue
- AI built in
- Migration included
- Enterprise ready
Snapshot
Reserved vs Quandoo on the metrics operators actually ask about.
| Metric | Reserved | Quandoo |
|---|---|---|
| Category | Hospitality OS | Reservations marketplace |
| Starting price | £89–£199/mo +VAT | £0/mo |
| Cover fees | None | £1/cover |
| Guest ownership | Yes | No |
| AI built in | Yes | No |
| Migration included | Yes | Partial |
Full feature comparison
Every capability restaurant operators evaluate — line by line.
| Capability | Reserved | Quandoo |
|---|---|---|
| Yes | Yes | |
| Yes | Yes | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | No | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Partial | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | No | |
| Yes | No | |
| Yes | No | |
| Yes | No | |
| Yes | No | |
| Partial | No | |
| Yes | No | |
| Yes | Yes | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Yes | |
| Yes | No | |
| Yes | Yes | |
| Yes | No | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | No | |
| Yes | Yes | |
| Yes | Partial | |
| Yes | Yes | |
| Partial | Yes | |
| Partial | No | |
| Yes | No | |
| Yes | No |
Note on integrations: Stripe payments today. Reserved doesn't publish a public API or sell developer keys — bespoke integration access is available under enterprise agreements for hospitality groups where it's warranted. Google / Apple for guest sign-in.
Why restaurants switch from Quandoo
Common frustrations
- £1/cover on marketplace-originated bookings.
- Software layer is minimal — no serious CRM or marketing.
- Guest data locked to Quandoo.
- Limited support.
How Reserved solves them
- Flat monthly. Zero per-cover.
- CRM, waitlist and floorplan on Solo; segmented marketing on Restaurant.
- You own every guest.
- Support from operators.
Pricing
- Reserved
- Flat monthly. No cover fees.
- Quandoo
- £0/mo plus £1/cover from marketplace bookings. Competitor pricing last verified July 2026.
Who should choose each
- Choose Reserved if
- Restaurants that want to grow direct bookings and stop paying per seat.
- Choose Quandoo if
- Venues purely dependent on Quandoo's marketplace for demand.
Real ROI example
A neighbourhood spot doing 600 Quandoo covers/month would save ~£7,200/year by going direct.
Calculate your real cost
Your bill today vs Reserved
Prices shown in GBP · estimated FX. Edit the fields to match your quote.
- Quandoo / month
- £3,870
- Reserved / month
- £199
- Quandoo / year
- £46,440
- Reserved / year
- £2,388
Yearly saving
£44,052
Reserved bills in GBP: £89/mo +VAT (Solo, up to 400 bookings/mo), £199/mo +VAT (Restaurant, up to 2,500 bookings/mo). We never count or charge for covers. Shown here as £199 at estimated FX. Numbers are estimates — adjust to match your quote.
Live in under a week
Migration from Quandoo, included
We import everything. Your team keeps working. You cut over in a single service.
- Step 01
Import bookings
Historical + upcoming, straight from your export.
- Step 02
Import guests
With tags, allergies, preferences and notes.
- Step 03
Import notes
Every VIP flag and dietary note preserved.
- Step 04
Configure floor plan
Drag-and-drop, tied to real turn times.
- Step 05
Connect integrations
Payments, Google Reserve, email.
- Step 06
Go live
Live in under a week. Cutover in a single service. Team trained in one shift.
Frequently asked questions
Do I have to leave Quandoo entirely?+
No — you can keep the listing or drop it. Most operators reduce marketplace reliance over 6 months.
How do I replace marketplace demand?+
Direct site + Google Reserve + Instagram + CRM re-marketing — all in Reserved.
Can I import my Quandoo guests?+
Yes, via CSV.
Ready to leave Quandoo behind?
Live in under a week. Cutover in a single service. Guests, notes and bookings imported. No cover fees. No contracts.
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