Pricing
Two plans. All-in.
Flat monthly pricing. No per-cover fees, no per-message tax on reminders, no lock-in. Cancel anytime.
Prices in GBP, excl. VAT.
Solo
For single-site independents finding their feet.
- Reservations, walk-ins & waitlist
- Guest profiles & tags
- Unified inbox (SMS + email)
- Unlimited transactional SMS
- Unlimited email
- 0% platform fee on deposits & holds
- Stripe Connect payouts
- Mobile host mode
Cancel anytime · VAT added at checkout
Restaurant
For busy venues that need automation & analytics.
- Everything in Solo, plus:
- Marketing campaigns & segments
- Playbooks (winback, no-show recovery, birthdays)
- Advanced analytics & cohort reports
- Ticketed events (2% platform fee)
- API access & webhooks
- Audit log & role permissions
- Priority support
Cancel anytime · VAT added at checkout
Feature comparison
What's in each plan
Solo covers the essentials. Restaurant unlocks marketing, analytics and advanced tooling.
Full breakdown on the features page.
FAQ
Billing, tax & no-shows
Straight answers about the stuff that matters.
You’re billed monthly in advance by card. Your plan starts the day you subscribe and renews on the same date each month. We email a VAT invoice within minutes of every payment.
Yes. Cancel anytime in Settings → Billing with no exit fees. If you upgrade to Restaurant, the change is prorated. Downgrading takes effect at the end of the current billing period.
Every charge automatically generates a VAT invoice showing our company details, your billing address, VAT amount and breakdown. Download them from Settings → Billing or your email receipts.
You can request a card hold or per-guest deposit for large parties, peak sittings or special events. If a guest no-shows, the policy is enforced automatically — Reserved.app takes 0% of deposit or hold revenue.
What's always included
- Unlimited transactional SMS (confirmations, reminders, cancellations)
- Unlimited email — auth & marketing
- 0% platform fee on deposits, holds & no-show charges
- UK-based support & onboarding help
Marketing SMS above your plan bundle bill at 5p per part (+VAT). Ticketed events carry a 2% platform fee on ticket sales; 0% on deposits — always.
Not sure which plan fits?